Shipping policy

Shipping Policy

Thank you for shopping with Lilliam by Myra! We appreciate your support and want to be transparent about our shipping process.

Processing Time

All items are custom-made to order. Please allow 5-7 business days for processing before your order is shipped. Processing times do not include shipping transit time.

Shipping Time

Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that shipping carriers may experience delays that are outside of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Address Accuracy

Please ensure your shipping address is correct at checkout. Lilliam by Myra is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, we are not responsible for lost, stolen, or delayed packages. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Contact Us

If you have any questions about shipping, feel free to contact us at:
📧 lilliambymyra@gmail.com